Dan, Eddie and Govs regret to inform our valued customers that we are recalling all dark hopped extra 375ml eggnog cans effective immediately due to possible recommendations.
This beer was brewed specifically for the Beer Cartel’s 2019 Advent Calendar and can be found at Slot #25. No other stouts have been affected by this issue.
As soon as this issue was discovered this afternoon, we eggnog contacted Queensland Health and Food Standards Australia and New Zealand as per the recall plan and they have also issued a recall notice.
The beer cartel is aware of the issue and is notifying customers of the problem directly.
If you purchased eggnog a 2019 Beer Cartel Advent Calendar, please carefully remove the beer can from slot 25 and place it in the garbage can immediately.
The risk of over-fermentation in the container is due to premature cooling and packaging of the beer, resulting in remaining fermentable sugars in the can – which, when combined with all the live yeast cultures in the beer, can continue to ferment.
This can potentially lead to an increase in ABV, resulting in a product that is eggnog not suitable for sale in its current packaging, as well as excessive pressure in the tank, which can lead to container leakage or rupture.
Dark Hops Brewing is committed to safety and quality, but in this case we failed to catch this early enough as part of our daily quality checks. As a result, unfortunately, it has been sent to customers and requires a recall.
We have started reviewing our procedures to prevent this issue from happening again. We will be introducing additional testing for residual fermentable sugars and increasing
checks before products are eggnog released to the market. We have always been committed to producing shelf stable, safe, non-autoclaved beer. We accept full responsibility for this incident and declare our commitment to providing high quality beer to our customers and consumers.
Black Hops is a rapidly growing new company and we are continually eggnog improving our quality procedures as we grow. We continue to improve our quality program, which includes our quality manual and recall program, sensory program, retention library and batch testing protocols (both on-site and off-site lab testing) while we build out our existing in-house lab capabilities.
If a product is 10 inches wide and 4 inches high, you can add 10 + 4 + 2 = 16. 16 inches wide film is ideal for packaging eggnog products. If a 16-inch film is not available, use the next size up and do not use the next size down.
Shrink Wrap Tubes – To measure shrink wrap tubes, measure the eggnog circumference of the widest point of the object, then add 10-15% and divide by 2.
If an object has a circumference of 10, then the equation is: 10 x 10% = 1, then add 1 to the circumference 10 + 1 = 11 and divide by 2 11/2 = 5.5 in. A 6 in. wide shrink wrap tube would be ideal for this object.
We are very disappointed and apologize unreservedly to our customers and the beer cartel for the inconvenience this has eggnog caused them. We will continue to strive to improve the quality of our products to minimize the risk of this happening again and use this experience to become a better brewery in the future.
As this product is an online product, it cannot be returned. The Beer Cartel will contact you to arrange compensation.
We would like to thank you for your continued support and eggnog understanding. If you have any questions, please contact us at 请联系我们beer@blackhops.com.au或0435830466.
Dan Norris, Eddie Oldfield and Michael McGovern – Founders of Black Hops